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Family Engagement and Consumer Education

Parents are their children’s most important teachers and advocates. Child care programs can serve as trusted sources of information for parents on child development and community supports and services. The Child Care and Development Block Grant Act of 2014 stipulates that States should be encouraged to provide consumer information to “promote involvement by parents and family members in the development of their children in child care settings.” The following resources provide information about the requirements of the new law and strategies for effectively informing and involving child care consumers.

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Building on findings from intensive consumer education TA work and in partnership with the PFCE Center, this webinar highlighted best...

Explore this resource for suggested ways to think about outreach to families based on recent research. CCDF Administrators and system-level professional...

Infant-toddler mental health was identified by PDG B-5 states as an important component to their state’s comprehensive mixed...

On May 16, 2019, NCASE facilitated a webinar to share strategies and introduced new resources aimed at mitigating and preventing the “summer slide” of lost...

This thirty-minute follow-up webinar answered questions that states and territories raised in the "Using Data to Inform Your Website" webinar. Participants submitted questions prior to the webinar and the experts prepared responses.

This resource answers common state and territory questions about Child Care and Development Fund (CCDF) consumer education website requirements and innovative practices for website design. This document was prepared in response to questions from webinar participants who attended the July 11,

This webinar explored how to use tools such as Google Analytics to understand how consumers use your websites and social media platforms. Participants learned how to interpret and act upon the data to improve the user experience.

This guide summarizes key methods that are widely applied in user-experience research and design. It also highlights best practices and key considerations in conducting user research to help states and territories enhance their consumer education websites.

This guide provides Child Care and Development Fund (CCDF) Administrators with an overview of digital analytics so that they may begin to understand how to use them to inform their...

This guide aims to help Child Care and Development Fund Administrators learn about how search...