Cross-Systems Innovation: The Line-of-Sight Exercise, or Getting From Where You Are to Where You Want to Be 

This research-based article provides an understanding of how to get from point A to point B in service integration. The article provides a technical approach for developing a line of sight to achieve the intended result of service integration.

Source Type: 
Higher Education
Resource Type: 
Publication Date: 
January, 2005
Archive Status: